![]() ![]() If you are stuck in this loop, you will need to to remove the webcache data contained in your Windows users AppData folder. When trying to sign in again, the sign in window will attempt to appear, but result in an error and not allow a user to sign in. Some users are reporting they are unable to sign out at this point after selecting no. If you declined this prompt, you will not be able to play. When signing in with an account that has never played Halo: The Master Chief Collection before, you will be presented with a "Let this app access your info" prompt. Select Yes on the confirmation screen to log out of the Xbox network.From the main menu, press R to open your Active Roster.This should reconnect to the Microsoft gaming services, and from there, you should be able to play the game.To sign out of your Xbox network Account on Steam: Once you have completed each of those steps, you can go back to the Xbox app and reinstall the game. Then left-click on the 3 dots to the right of the gameĬlick on Reset again to permanently delete the app and your sign-in details. If needed, you can update your payment method (if your credit card, PayPal, or other. Make sure you're signed in to the Microsoft account associated with the subscription that's past due. Find your past-due subscription in the list and select Pay now. ![]() Scroll down and find the game you’re looking for Sign in to Services & subscriptions with your Microsoft account. The link from that notification will lead you to instructions for installing an optional Windows update that might fix the issue. How to Reset Your Game and Play it on the Xbox App: Restart and open up Xbox Game Pass for PC app and see if you are prompted with a green notification at the top of the app that asks if you’re having trouble launching or installing games. If you have been met with an error that has prevented you from launching a game on the Xbox app and instead sends you to Gaming Services on the Microsoft Store, you are not alone.įortunately, whether you are on Windows 10 or Windows 11, there is an easy fix if you follow the next few steps. ![]() HOW DO I FIX WHEN XBOX APP SENDS ME TO GAMING SERVICES? In this article, we hope to help you fix that issue. Sometimes, when trying to launch or install a game from the Xbox Game Pass, you are redirected to Gaming Services on the Microsoft Store. Please see the methods below to try and fix the issue. ![]()
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